Shipping Policy

Shipping Policy

GENERAL

At MyCareKits, we strive to maintain accurate stock availability across our website. However, in rare cases, stock discrepancies may occur, and we may be unable to fulfil all items in your order at the time of purchase. In such situations:

  • Available items will be shipped to you immediately.
  • For backordered items, you may choose to wait until they are restocked or request a refund for the unavailable products.
  • Our support team will contact you promptly to discuss the most suitable option.

SHIPPING COSTS

  • Free shipping is available on all prepaid orders.
  • Shipping charges, if applicable, are calculated at checkout based on the weight, dimensions, and delivery destination of your order.
  • Any shipping fee collected at checkout is final.
  • For more details, please refer to our Return, Refund, and Cancellation Policy.

DELIVERY TERMS

1. Transit Times

  • Domestic orders are typically delivered within 4–10 business days.

2. Order Processing

  • Orders placed before 11:00 AM are usually dispatched on the same business day.
  • Orders placed after 11:00 AM are dispatched on the next business day.
  • Our fulfilment centre operates Monday to Saturday, excluding national holidays.

3. Change of Address

  • You may request a change in the delivery address any time before your order is dispatched.

4. Delayed Deliveries

  • If your order exceeds the estimated delivery timeframe, please contact our support team so we can investigate the delay.

5. Tracking Notifications

  • Once your order is dispatched, you will receive a tracking link via email to monitor your shipment in real time.

6. Damaged Parcels

  • If your parcel appears damaged upon delivery, please refuse the package and inform us immediately.
  • If the parcel is delivered in your absence and later found to be damaged, contact our support team for further assistance.

CONTACTING US

If you have any questions regarding this Shipping Policy, please reach out to us using the details below:

Email: support@mycarekits.com

Phone: +91 8370980784